Welcome to Your New Bike
6-Month Wellness Check
Your bike comes with a complimentary 6-month wellness check. This includes adjustments to the brakes, shifting, and other small adjustments to keep your ride in top shape during the break-in period!
On a new bike, there is a break-in period on brakes, cables, and various other components. We always pre-stretch cables, perform brake bleeds, and bed in the brakes on every new bike we build, but sometimes as you get your first few rides in, things settle and start to feel not quite as crisp. Our 6-month wellness check has you covered so you can keep riding your new bike on your favorite trails!
How to Properly Wash Your Bike
We know you're going to have a blast riding your new bike, so here are some tips and tricks to keep it running like new!
NOTE: There are areas to avoid when using a pressure washer! (Bearings, headset, suspension seals, electronics)
1. Rinse your bike with low-pressure water to remove dirt.
2. Dawn dishwashing soap is your best friend! It cuts grease, and if you can use it on your duck, you can use it on your bike.
3. We also sell a variety of great products for washing your bike that work wonders when washing!
4. Avoid spraying water from the drive side towards the rear brake to avoid contaminating your brake pads!
5. Avoid spraying water directly into linkage bearings, headset, and any controls on your bars such as brake levers and shifters (mechanical and electronic).
Cleaning and Lubing Drivetrain
1. Use Dawn dish soap or a degreaser to clean the chain and cassette. Using a brush can help scrub off excess dirt and grease.
2. Thoroughly rinse off the drivetrain with a garden hose.
3. Dry off your drivetrain with a rag.
4. Once the chain is thoroughly dried, use your choice of chain lube, applying one drop to each roller on the chain. Let it soak for a couple of minutes and then wipe off all the excess lube with a rag.
Checking Tire Pressure
1. Check out this awesome tire pressure calculator to find your perfect pressure! Tire Pressure Calculator.
2. Inflate the tires to the appropriate pressure. Good rule of thumb: For MTB, 25-30 PSI. For road, 60-80 PSI.
3. Regularly check and adjust the pressure to avoid flats and avoid damaging your rims. Tubeless tires in particular will slowly lose air, sometimes dropping a few PSI in just a few days! Ideally, you should check your tire pressure before every ride.
Maintaining Your Bike
1. Just like changing the oil in your car, you need to change the oil in your suspension with a 50hr service. This will keep your suspension from prematurely wearing out and keep it feeling like new!
2. Avoid flats on the trail! Tubeless sealant dries up in about 3-4 months so it needs to be refreshed. This can be done at home with the proper tools or you can bring it to us.
3. Brakes are an essential part of your experience and safety on the bike. Doing routine brake maintenance will keep you safe, and will help make your experience on the bike that much better.
4. Once you have ridden your bike for a few months, it is important to check break pad life to make sure you stay safe on the trail.