Criterium Service Department
Service Hours
Sunday: 10am - 4pm
Monday - Tuesday: 10am - 5pm
Wednesday: CLOSED
Thursday - Saturday: 10am - 5pm
The volume of bike repair continues to be extremely high, so we are making some changes to reduce turnaround times and to maintain our high quality repairs. Service will continue to be first come-first served. Please bring your bike by during our drop-off hours and we will evaluate, quote and schedule your bike for repair.
Appointments may be made after we have evaluated the bike and scheduled it for the appropriate amount of time. Once approved you may take your bike home and ride until the day before your appointment. Once the bike returns it will be completed on it's scheduled day.
Storage Fees
On average we take in 30-40 bikes a day and have 150+ bikes in the shop in various stages of repair. With limited space to safely store service bikes we need to make sure bikes are picked up in a timely manner. Therefore, during the busy season (May-September) there will be a storage fee of $4/day applied to any repair left after 72 hours of the completion date.
Pre-Ride Check
$40
Includes:
Function / Safety Check
Minor Shift / Brake Adjustments
Spot True Wheels
Lube Chain
Air Tires
Frame Wipe Down
Basic Tune-Up
$80
Includes:
Shift / Brake Adjustments
Lube Shift / Brake Cables
True Wheels
Adjust Bearings
Lube Chain
Air Tires
Wash Bike
Annual Tune-Up
$150
Includes:
Performance Tune-Up
Ultrasonic Drivetrain Cleaning
Shift Cables / Housing Replacement
Brake Cables / Housing Replacement
Brake Bleed (as needed)
Replacement Part Installation
Standard Overhaul
$250
Includes:
Deluxe Tune-Up
Strip Frame - Clean/Wax
Overhaul Hubs
Overhaul Headset
Overhaul Bottom Bracket
All service pricing is for labor only. Parts are not included unless otherwise indicated.
Tune-ups and complicated in-depth repairs will be scheduled for the next available time slot.
A-la-carte and flat repairs are served as Walk-up first come, first served.
Due to the complexity of various e-bike systems, and limited technical data, we are only able to service the electronic components on the brands that we currently carry. We can still provide mechanical services (flat fix, derailleur adjustment, etc...) for non-Criterium e-bike brands, but we will not service the electronic portion of these products.
