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Service Appointment Requests

This form is for tune-ups and large repair appointments ONLY.

Smaller a-la-carte repairs and flat repairs are served as Walk-up first come, first served. NO FORM REQUIRED

At Criterium Bike Shop, we understand that bikes are essential for recreation and transportation. If you are in need of a serious tune-up or an in depth repair, but can't be off you bike for weeks we are offering Service Appointments. Fill out the form below and select the services you need. We will schedule a time for the repair and will let you know when to drop off your bike. Once in the shop the bike will be evaluated and a quote will be sent to you for approval before the repair. Please be sure to drop off the bike in time for evaluation and any necessary parts orders to avoid any delays.

Curbside Drop-Off

Available Mon-Tues & Thurs-Fri 11:00 am - 7:00 pm

Sat 9:00 am- 5:00 pm, Sun 10:00 am - 5:00 pm.

Please limit online service requests to major tasks, such as tune-ups, suspension service, etc.  If you just need something minor, such as a flat fix, derailleur adjustment, etc., please utilize our walk-up curbside service.  No appointment is needed for minor tasks.  However, due to the current high volume of service requests, you may be asked to leave your bike for a day or two.

Responses to new service requests may take up to 48 hours. 

Please do not submit multiple service requests and do not bring your bike to the shop until your scheduled date and time.

Basic Information

Please enter in XXX-XXX-XXXX format.

Service Details

A service technician will contact you (via your preferred method) to discuss and schedule the recommended service. If you just need a flat tire repair, or a minor shift or brake adjustment, you do not need to complete a service request. Bring your bike in, and a service technician will assist you.

Make, model, color, and year (if known)
Select all that apply (CTRL-Click / Command-Click). All prices are for labor only. Parts are not included in pricing.
Briefly describe any problems you are experiencing. 200 characters max.

By clicking "Submit," I agree that someone 18+ will be physically present on the premises at the time of pickup and delivery, and that I understand that I must complete all payments (over the phone or in-person) before Criterium Bike Shop schedules my bicycle for delivery.